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Contact TFCU

1-631-698-7000

(Within NY Metro Area)

Main Office Located:
102 Motor Parkway
Hauppauge, NY 11788

1-800-341-4333

(Outside of NY Metro Area)

Avoid mail delays.
Please send all correspondence to:
TFCU, PO Box 9005,
Smithtown NY 11787-9005

For Business Services Inquiry

For Loan Questions

loans@teachersfcu.org

For Mortgage Questions

mortgages@teachersfcu.org

For General Inquiries, Online Banking Access Support, Password Resets, Bill Payer Questions

webmail@teachersfcu.org

For Phishing Scam Inquiries

abuse@teachersfcu.org

For Employment Opportunities

employment@teachersfcu.org

For help with problems making Loan or Mortgage payments

collections@teachersfcu.org

Please include your Member Number in all e-mail correspondence. Please DO NOT include other sensitive personal information in e-mail correspondence such as: Social Security Number, Credit Card Number, Debit Card Number, Expiration Date, Password, Challenge Questions/Answers or Personal Identification Number (PIN).
Internet e-mail is NOT guaranteed to be secure, and these numbers should NOT be sent. TFCU representatives will NEVER ask for your Online Banking Password or Telephone Banking PIN.

Phone Numbers

Telephone Banking

Extension 1
For questions on your account, including balance information, deposits, checks that have cleared, transfers, auto loan applications, etc.

Information Call Center

Extension 6780
For unique questions, problem situations or to sign up for new services such as loans, credit cards, certificates, etc.

Hours: Monday-Friday, 8am-6pm;
Saturday, 8:30am-4:30pm

Loan Call Center

Extension 6790
All inquiries for consumer loans and mortgages

24 Hour Lending24 Hour Lending

Expanded Loan Call Center Hours
24/7 Consumer Loan Information & Applications (Excluding Mortgages)

Share Branch NCUA Equal Housing Lender